These Platform Terms (the “Platform Terms”) describe the operational and technical terms governing the Savnt platform (the “Platform”) — including the artificial-intelligence services it uses, the external data it draws on, and the way it processes data to operate and improve. They are incorporated by reference into the Master Agreement and all Order Forms between Savnt.io, LLC (“Company”) and the entity that has purchased access to the Platform (“Customer”). Capitalized terms not defined here have the meanings given to them in the Master Agreement.
These Platform Terms elaborate the operational mechanics of provisions set forth in the Master Agreement. They do not grant Company any rights beyond, and do not relieve Company of any obligation under, the Master Agreement. In the event of any conflict or inconsistency between these Platform Terms and the Master Agreement, the Master Agreement controls.
The Platform may include or incorporate third-party AI Technology, such as foundation models (“Third-Party AI Technology”). Third-Party AI Technology is considered Third-Party Material for purposes of the Master Agreement. Company provisions and manages access to one or more Company-approved providers of such AI Technology (each, an “Approved AI Provider”) and accesses them on Customer’s behalf using Company’s own credentials and account, as further described in Section 3.4 (AI Usage Fees) of the Master Agreement and the applicable Order Form. Customer is not required to provide or maintain its own credentials for any Approved AI Provider.
Third-Party AI Technology may be subject to additional or different terms as described in an Order Form. Customer and its Users shall comply with the applicable usage restrictions and acceptable-use requirements of the providers of such Third-Party AI Technology, as Company may communicate or make available from time to time.
Features and functionality of the Platform that depend on a particular Approved AI Provider are conditional upon that provider’s continued availability to Company. Company may add, remove, or change Approved AI Providers from time to time; where a change affects pricing or requires Customer to take action, the applicable Order Form and Section 3.4 of the Master Agreement govern.
Company has the right, but not the obligation, to source, license, acquire, query, or otherwise obtain external data and third-party content from any source(s), including without limitation: (i) external data sets such as weather, geographic, demographic, market, location-based, event, and other contextual data; (ii) responses, outputs, completions, classifications, embeddings, or other results from third-party application programming interfaces, services, and software; and (iii) responses, outputs, completions, or other results from third-party AI models and services, including Approved AI Providers accessed by the Platform on Customer’s behalf (collectively, “External Sourced Content”). The selection of External Sourced Content partners is at Company’s sole discretion, and Company reserves the right to change, add, or otherwise modify the content provided by such partners.
External Sourced Content, in the form and format in which it arrives at the Platform from the applicable third-party source, is subject to the terms applicable to such third-party source, does not constitute Customer Data, and Company makes no representations or warranties regarding any rights in or to such External Sourced Content in its arrival form.
Any and all subsequent processing, structuring, classification, semantic tagging, normalization, joining, enhancement, integration, derivation, refinement, contextualization, or other promotion of External Sourced Content by or through the Platform or Company’s AI Technology constitutes Derived Data owned by Company in accordance with Section 4 of the Master Agreement, regardless of (i) the credentials, API access, or connections used to obtain the underlying External Sourced Content, or (ii) the form, scope, or substance of the underlying External Sourced Content.
This Section describes how Company exercises the rights granted to it in Section 4 of the Master Agreement. It does not expand those rights: the Master Agreement governs the scope of the license, and this Section describes its operation.
In operating, securing, and improving the Platform and its models, Company:
The de-identified contribution of Customer Data to Company’s AI Technology is perpetual, as set forth in Sections 4 and 6.3 of the Master Agreement.
Company may amend these Platform Terms from time to time at its sole discretion. The current version of these Platform Terms will be available at:
https://www.savnt.io/legal/platform-terms
The version of these Platform Terms posted at the above URL controls upon posting. Customer’s continued use of the Platform following any amendment constitutes Customer’s acceptance of the amended Platform Terms. For the avoidance of doubt, and as set forth in Section 1, in the event of any conflict between these Platform Terms and the Master Agreement, the Master Agreement controls; nothing in an amendment to these Platform Terms modifies the Master Agreement, which may be amended only as set forth therein.
Questions about these Platform Terms may be directed to:
Savnt.io, LLC
Atlanta Tech Village
3423 Piedmont Rd NE
Atlanta, GA 30305
The following terms have the meanings given below for purposes of these Platform Terms and, as incorporated into the Master Agreement, the Agreement.
“AI Technology” means any and all machine learning, deep learning, and other artificial intelligence technologies, including statistical learning algorithms, models (including large language models), neural networks, and other AI tools or methodologies, all software implementations of any of the foregoing, and related hardware or equipment.
“Approved AI Provider” means a third-party provider of AI Technology that Company makes available as part of the Platform and accesses on Customer’s behalf using Company’s own credentials and account with that provider.
“Documentation” means Company’s then-current guides and manuals describing the functionality, components, features, requirements, use and operation of the Platform that Company makes generally available for the Platform.
“External Data Sources” means the third-party application programming interfaces, services, software, AI models and services accessed by, or made available to, the Platform, including Approved AI Providers.
“Malicious Code” means viruses, worms, time bombs, Trojan horses, and other harmful or malicious code, files, scripts, agents, or programs.
“Third-Party Materials” means third-party hardware, software, and other third-party items used by or provided to Company by Customer in connection with this Agreement.
“Training Data” means any and all information, data, materials, text, prompts, images, code, and other content that is used to train, validate, test, retrain, or improve any AI Technology incorporated into or used with, in connection with, or in support of the Platform.
These Platform Terms are incorporated by reference into the Master Agreement between Savnt.io, LLC and Customer. In the event of any conflict between these Platform Terms and the Master Agreement, the Master Agreement controls.